Our LEAN glossary gives you a definition of words and terminologies often used
5S stands for five different focus areas to ensure optimal flow.
Translates to sorting.
Remove items not relevant for the work or location. Reduce time looking for items. Reduce distraction due to mess. Optimize use of available space.
Translates to set in order or straighten.
Create an optimal workflow by placing items where they are applicable. Keep tools and appliances near the task at hand.
Translates to shine.
Keep your workplace clean and tidy. Inspect and shine regularly to keep a pleasing workplace. Defects are detected more easily; waste and errors are reduced.
Translates to standardize.
Ensure repetition of the first three S’s. This is where the practice is established supported by processes and procedures.
Translates to sustain self-discipline.
When the practice is established, a culture is developed where people are self-motivated to continue and improve the new practice. The employees have taken ownership of the process.
This is a technicque to understand the underlaying causes to a problem. The concept is to ask the question “WHY?” for each described symtom until you have gone beyond the surface and aim for the root cause.
The technique does not dictate asking “why” only 5 times. Use it more or less according to the depth of the problem.
This defines 8 areas of wastes helping lean agents and organizations to eliminate waste in their work processes.
The A3 method is typically used for structured problem solving. Based on the A3 paper format, Toyota forced their employees to narrow down their input to the cure of the business. The A3 format couldn’t fit everything, so the communication had to be effective.
The principle is that the A3 consist of multiple sections guiding the users through steps to define the problem, the desired state, and to identify their path going forward.
Typical fields for a problem solving A3 are:
The A3 is a living document geing used, reviewerd, adjusted according to the PDCA cycle until the desired state has been achieved.
The A3 method is also suitable for other use, such as a business canvas etc.
Add autonomy and authority to the workers to notify management and also stop production in case of quality issues. Andon is part of the Jidoka method.
The meaning of andon is light a lantern. The background is to stop and warn everyone that there is problem and production is stopped.
Using andon requires autonomy and managmenet trusing their employees. The workers must be competent and not be subjected to reprimand.
A principle of designing the tools, manufactuing equipment and processes so errors cannot be made; idiot-proofing or fool-proofing.
A bottleneck is somewhere in your process that can’t keep up with the pace of the rest, causing a pile-up. It disturbes or prevents flow, a prerequisite for effective processes and affects your takt time.
Created by Kaoru Ishikawa, the diagram is originally named “Ishikawa diagram”, but more commonly referred to as the fishbone diagram.
The diagram is used to visualize cause and effect of causal events that led to the problem.
Flow is all about optimizing the processes to deliver products evenly and steadily with the right quality. All sections of the process must be alighed with each other to avoid a pile-up or waiting time (waste).
The concept is aobut moving one item at the time through the process (pull) instead of stocking up for delivery (push).
Translates to “actual place”. Typically where the production is being done.
Gemba is therefore a place, and not an action. We often refer to a “Gemba walk” as something we do, but it’s more accurate to say “Go to Gemba” – go to the actual place.
Genchi Genbutsu is pretty much the same as Gemba. Genchi Genbutsu can translate to the actual machine and actual product. The principles are shared with Gemba – go see the problem where it actually happens.
Some mean that there are differences in the meaning and mindset of Gemba and Genchi Genbutsu; Where Gemba is about solving and fixing problems and Genchi Genbutsu is more to identify and look for improvement opportunitites.
Translates to realness. It quantifies the problem through observed data required to understand the problem.
Genjitsu is normally achieved during Gemba and Genbutsu.
Translates to self-reflection and is strongly related to Kaizen and continuous improvement.
Avoid mistakes or repeating mistakes by identifying issues along the way and plan to prevent issues going forward.
Heijunka is the concept of leveling the production to meet customer demand controlling production quantity and product types over a fixed period of time.
Batch production is risky and inefficient, but while market demands are varying and the product demand is complex, Heijunka helps nagivating your production planning to create flow.
If the demand over a certain time period averages to 100 units, the production will produce at this rate, but ahead of time at first to meet the daily demands within the time period.
To level based on types, the production will sequence the production with a combination of product types and not product complete batches of one type at the time. This incudes risk and recude agility.
To be able to implement Heijunka, it’s imperative to know the takt times of the production in order to schedule accordingly.
Heijunka box is a simple visualization of production planning using kanban.
Hoshin Kanri is a tool to ensure goal achievement according to your company’s strategies. Essentially a strategy implementation tool.
The tools is typically visualized using a hoshin matrix (x-matrix) diagram.
Hoshin Kanri can be used on all levels in the organization breaking down top level strategies into goals for each division and departments. Using this method ensure that all activities are priorities and vectored against goals that build upon the business strategies.
Translates to autonomation.
Autonomation implies automation with human intelligence.
The concept is to add intelligence to the machines and automation to differenciate bad from good products and act thereafter (Andon).
With Jidoka the company achieve greater autonomy and efficiency as the employees can manage multiple production lines simultaneously.
Toyota’s Just-In-Time (JIT) means making only what is needed, when it is needed and in the quantity that it damanded.
This principle does not only relate to the end product, but all parts of the production and value chain.
Many lean tools and principles build upon, and culminates to JIT. Creating flow using kanban is one of the most apparent ones, but also level production, eliminate waste, bottlenecks, inconsistencies etc.
Translates to radical change.
This Toyota philosophy focus on radical changes as means to improve production. Opposed to Kaizen, improvements that require more significant changes like new work methods, processes or new tools.
The results of Kaikaku are typically more eminent, but so are the risks.
Often referred to as continuous improvement. It’s a mindset, phiolosphoy and attitude of an organization to continuously work with incremental improvements.
Kaizen should be used with the customer in focus. It means the organization will be agile and constantly subject for changes, adapting to the better in a low-risk, manageable way.
If integrated with Hoshin Kanri (Hoshin planning), improvements and activities will benefit customers at the same time it helps your organization reach its breakthrough goals for the strategic objectives.
Kanban is a system or method or even tool for scheduling and visualizing acitivities in a team or project. As part of the JIT philosphy, kanban focuses one item at the time (pull) to create flow.
Kanban boards are used to visualize the activities. This adds tranparency within teams is proves to be effective on planning day-to-day activities.
Translates to death from overwork.
Karoshi is an occupational health issue and something to be aware of in the path to supreme effectiveness and competitive edge. There are many cases around the world where extensive overtime and overwork ends up in fatal health issues.
Key Performance Indicator. A defined goal metric to help indicate if you are on the right track or not.
Some KPIs may be quantified with set goals, and some may qualitative, indicated with a traffic light (green, yellow and red) indicating the status, risk or need for immediate action.
Muda is one of the 3Ms developed by Toyota.
Toyota’s original 7 wastes of lean that consist of the defined wastes:
Later on, the western world adapted muda but added skills as the 8th waste; thus 8 wastes was established as it’s own term.
Mura is one of the 3Ms developed by Toyota.
Mura waste comes from unevenness or inconsistency in either production or customer demand.
Muri is one of the 3Ms developed by Toyota.
Muri is causing unneccessary stress and overburden to workers and processes. Mura can be one of the causes if the workload is inconsistent.
Smooth production flow, ideally one piece at a time, characterized by synchronization (balancing) of production processes and maximum utilization of available time, including overlapping of operations where practical.
Nemawashi is part of a decision making process where information about forthcoming decisions are shared in order to build consensus. Employees are involved in the process and given their voice of opinion.
This process if concidered informal to create the foundation for the decision process or project.