What is an SQCDP Board?

An SQCDP Board is a visual management board which quickly conveys how you are performing in key areas. Specifically, the areas are Safety, Quality, Cost, Delivery, and People. The board can be placed near the team to help collaborate, monitor and use the information to direct improvement activities.

How?

The SQDCP board is a fast, visual indication of success and failure related to specific criteria on a daily basis. Each tracking area has a letter with 31 numbers inside, representing each day of the month. At the end of each day the team evaluate the performance for each area and color the day according to result. Green represents goals met, and red represents the opposite, therefore some errors have occurred, and attention is required.

The following steps can help you get started:

Step 1

Identify your key metrics across Safety, Quality, Delivery, Cost and People. Some examples are listed below:

Safety:
  • No missed work due to injuries
  • No injuries
  • No safety violations
Quality:
  • Five or less defects
  • 95% (or higher) process yield
Delivery:
  • 100% on-time-delivery to customer
  • Lead time (1.7 days/job)
Cost:
  • No customer escapes
  • No defects found on final check
People:
  • Paytime off calendar
  • Planned overtime
  • Cross trained matrix

Step 2

Place the board strategically close to the team.

Step 3

At the end of the day the team evaluate the performance according to the metrics defined in Step 1. If the criteria is met the day is marked with green color, red otherwise. Countermeasures can be discussed for areas that need focus and followed up on the board.

Step 4

Evaluate trends. At a glance one can see which areas are succeeding, and which need support. If a team says changes have been made, but the red continues, further action can be taken. Diagram such as Pareto Chart can be useful to identify problems. This chart is a Histogram, sorted from largest frequency to the lowest. When problem area is identified, the next step is to find out why. This should naturally lead to the rest of PDCA. Some will lead to larger Kaizen events, meriting an A3. But most should be done in the daily work – in the course of doing their job.

A team working hard to achieve green for all areas can be praised and appreciated for their effort. In some cases though, where the green days are easily meet, the daily goal can be altered. This will ensure it is more challenging and the team is always pushing to get better.

Benefits

Successfully implementing Visual Management will come with a number of benefits including:

  • Improve Productivity – Keep your workforce organized and productive and prevents slipping back into Business as Usual.
  • Improves Accountability ­- With a daily guide to where errors are occurring and standards are not being met, accountability is easily assigned to one area. If the Board is in a public space, then this can be incentive enough for a team to work smarter and start achieving goals/targets.
  • Promote Values – Enact your values and make them part of the culture of your working environment.
  • Impress Clients – Display to your Visitors that you’re invested in continuous improvement and have established performance standards.

With DigiLEAN you get a ready-to-use SQCDP performance board. 
Do you want to see how to use it or try it yourself?

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